Pest Control Marketing Company with 100% ROI
Back in the day, pest control in Oak Ridge was a somewhat closed market. You had to know someone who had tried a particular company’s services and was satisfied with the results. And though word-of-mouth marketing is sufficient in maintaining a nice customer flow, it has its limits. One day things changed, and it is now simply not enough to just do a good job and have happy clients. Why did this happen?
Today people have practically unlimited access to the Internet. It allows users to find any pest control company in Oak Ridge they want, read the reviews, and compare the prices and services. This is why a marketing plan for pest control companies has become a must-have. Finding new customers, rewarding your loyal clients, and raising brand awareness is the new reality for pest control online marketing. The Lasting Trend digital marketing agency specializes in these areas.
Best Offer Ever: Who Is Your Client and How Your Service Can Help Him
There are a lot of pest control marketing ideas in Oak Ridge. However, one can say that the basic idea is to know your clientele. Actually, it applies to literally any kind of business marketing, not only pest control. If you are selling a product or your services, it is vital to have answers to the following questions:
- Who your customer is?
- How old is your customer?
- Which gender is most prominent among customers?
- What do they want from you?
- How will a customer know he needs pest control?
- What price is he ready to pay?
- Where is he located?
- Why should he choose you over your competitors?
- What does he know about pest control, and what should he know?
Each and every question from this list should have an answer. When developing your pest control marketing strategy, base it on your client’s image, interests, location, and needs. Let’s say, you have conducted marketing research about your clientele. The results show, that 85% of your customers are wealthy men in their 30s with a wife and kids, who live within a 30 miles from you.
In this case, your marketing strategy should address them. For example, your pest control ad should say, that your methods of dealing with bugs are fast and there are no consequences which may hurt your kid’s health. Your target audience will see this ad, apply it to their situation, and decide that you are the safest bet (especially, if your price is just right) and will choose you over your competitors.
Pest Control Marketing Tip On How To Handle and Overcome Objections
The basic foundation of any successful marketing program is a clear understanding of the 3 M's and how they relate to each other. Make sure you take the time to educate yourself in these 3 areas. Just because you open up a business doesn't mean new customers will just show up. You have to have a plan to attract them... and keep them for a long time. The most important part of your pest control business is the marketing of it. If you don't do that effectively, you won't have any customers... and that is a FACT!
The 3 M's of Marketing:
1. Message - This is what you want to say to your potential clients and customers. It is the message you are sending to your chosen market. This is your deal. Your message needs to be powerful, dynamic and compelling. This is what you are saying to someone that is going to convince them that YOU are the one they should be doing business with.
2. Market -These are the people you want to deliver your message to. These should be the people most likely to purchase your product or service... in this case, termite and/or pest control. You need to study your market and make sure you are delivering your message to the right market. Example: You would not want to spend a lot of money to send out a direct mail campaign selling termite control to a zip code and find out later that it consisted mostly of apartment dwellers. Why? Because renters don't purchase termite control. That is almost always left up to the owner of the structure. Make sense. I hope so.
3. Media - This is the vehicle you choose to deliver your message to your chosen market. Examples include the internet, yellow pages, radio, TV, newspaper, magazine, hand-out flyers, public speaking, etc. Media can be very expensive, so it is very important that you have crafted the right message and have identified the best market to deliver it to.
It is critical that you understand the importance of each of the 3 M's and how each one relates to the other 2. They are like the 3 legs of a bar stool. If one leg is missing or broken, the stool will not support you and will ultimately cause you to fall.
Think of it as firing a gun. Ready, aim, fire. Each is equally important if you want to be able to consistently hit your target.
Pest Control Marketing Tip On How To Handle and Overcome Objections
All business face the need to generate more customers. If you are not getting enough business, obviously, your business isn't going to flourish the way that you want it to.
That leads the small business owner to the advertising world. And the advertising options can be overwhelming. You are faced with a plethora of choices. WIll you choose the phone book or a mailing campaign? What about benches and billboards? What about the Internet?
Is 'getting your name out there' the most important thing?
Let's start with what effective advertising REALLY is and what it is NOT.
For starter, I really hate the phrase 'getting your name out there.' Out WHERE? Outer space? What good does that do?
The only people that you really want to know your name, or really, the name of your company, are those that need your services, the ones that are planning on hiring you or someone like you, within a very short time frame.
When you can place yourself (or your phone number!) right under a buying customers fingertips, THAT is effective advertising.
What is the most cost effective way to accomplish that?
Well, back in the day, that was the phone book. Every home had one, and when your customers needed you, all they had to do was look you up and BAM you were under their fingertips.
Mass mailing campaigns don't accomplish this very effectively. You spend money in the printing and in the mailing, and in reality, how many of those people work up that morning thinking 'Gee, I sure hope a pest control company sends me a flyer today, I sure need one!'
In fact, I'm sure yours received similar mailings and do you remember how fast it hit the trash? Don't waste your money on this type of advertising. The same goes for bus benches and billboards. I mean, who goes out driving looking for a bench when the need an exterminator?
Ok, back to the yellow pages, this is a good option, however, keep in mind that times and people are changing.
The new yellow pages is the Google and yahoo search engines. More and more often, your clients are turning to the Internet when they want a local company. I suggest you try it yourself. Do a search for your town name and pest control and see what your clients see. Probably not you!
If your web site is not on the first page, it isn't doing its job for you. You don't need a web site that no one can find. Remember, you want to be under their searching fingers.
Really, Internet advertising is the best modern day option. It puts you right where your clients are looking.
Briefly, let me point out that I am NOT talking about PAYING money to put you on the first page with advertising like pay per click. You can quickly loose your shirt with this kind of advertising and it won't get you the business you need.
I am talking about having a web page that naturally gets to the first page, and you'll need to hire a professional for that. However, don't hire just any old web designer. You need a specialized web site that the search engines naturally love and place quickly on the first page.
Pest Control Marketing - How To get more Business
Maybe you already have a web page. Maybe you even spent a lot of money getting it built and designed.
But here is the million dollar question...
Is your website making your phone ring?
Marketing your pest control company on the Internet is not just a matter of having a web page with the name of your company. If a potential customer don't see your name within the first ten results when they do a search, then your site isn't worth the space its built on.
Its a little like the finest restaurant in town but nobody knows about it and its on a dead end street. Even if you do expensive advertising, you'll never get any drive by traffic. There isn't a lot you can do about a bad location.
Location, location, location is what makes your phone rings with people looking for your services. And by location, I mean your website seeds to be on top.
So, can you just re-do the site that you already have?
The reason is that search engines take lots of factors into consideration, and chances are (since your site isn't placing well already) the search engines don't like your site for whatever reasons.
Changing the site in an attempt to appease the Internet gods is a little like changing your menu after you've served rotted food. Its just not worth it. Its better to close the restaurant and open up in a new part of town with a new name, right?
Likewise, its faster and cheaper to just do your site right, right from the beginning.
How long will it take before your phone is ringing?
A company that knows what they are doing can get you on the first page within a couple of weeks at most. That being said, not every marketing company can do that. It makes a big difference to hire someone that knows your business in particular. Back to the restaurant analogy, who wants to go to a place the specializes in Japanese, Mexican, Armenian and Irish food?
Getting you on page one is part of the job, but enticing people to call YOU instead of the competition is the second part. You'll want to be an active participant with your marketing company so that you can make sure that your current specials and other discounts are up to date and attractive to your potential customers.
Pest Control Marketing online can bring you dozens of new clients quickly and with very little work on your part. When done right, its the wisest use of your marketing dollars!
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